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BBO thinks I am away from my keyboard

#1 User is offline   Wentys 

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Posted 2023-February-26, 12:43

While busy on "Practice > Just Declare" I keep getting an annoying pop-up that "BBO thinks you are away from your keyboard, etc. and you will be logged out". Even while I am actively playing (all with mouse gestures rather than the keyboard, of course. Is there any way to suppress this or change a setting for the timeout? I'm not in the US, and it may be related to an occasionally slow connection.

Thanks
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#2 User is offline   smerriman 

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Posted 2023-February-26, 13:22

Try going to the homepage ( https://www.bridgebase.com/ ) and use the Just Declare option there. It's the same one, just doesn't involve being logged into BBO.

(Basically, those solitaire games are run on a completely external server, so don't involve any communication to the logged in one, making it think you're not doing anything. BBO have said in the past this isn't easy to fix, presumably due to the fact it's just an inner iframe).
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