[Rfulrabbit]

hi folks
I td a goulash game three times a week and we use temp bots and the original player gets reseated.
If disconnected a second time, they are subbed.

It was my impression that I could not reseat a player this past wednesday and some players asked me why they were removed, and I had no answer as I did not remove them.

Last night, while I was playing and lost connection I was not reseated.
Please advise as to recent changes to software.
thanks

[diana_eva]

Rfulrabbit, on 2024-October-04, 12:15, said:

hi folks
I td a goulash game three times a week and we use temp bots and the original player gets reseated.
If disconnected a second time, they are subbed.

It was my impression that I could not reseat a player this past wednesday and some players asked me why they were removed, and I had no answer as I did not remove them.

Last night, while I was playing and lost connection I was not reseated.
Please advise as to recent changes to software.
thanks

Hi Rfulrabbit,

Temporary robots no longer automatically save the seat for the "original player" unless the tournament is set up with the "reseat players" feature, which is typically available in paid tournaments like ACBL speedballs and isn't part of the free games setup.

A recent server update fixed a bug that allowed temporary robots to be used in all games, even those without the reseating function. Now, only games with the "reseat players" option will save the original player’s seat at the end of the board.

In free games, once a player is replaced by a substitute (robot, temporary robot, or another human), the substitute continues playing until the host manually reseats the player using the available tools. While free games, often hosted by volunteers, don’t typically have a reseating policy, hosts can use the "Reseat Player" option in the Director panel if needed.

We understand this might be inconvenient for experienced hosts, but advanced subbing and reseating features were designed for premium games, which offer more management options and use paid TDs.

We're also aware that substitution options are currently visible to all players (even those not directing a game). This is something we're working to resolve, and future updates will ensure these options only appear when applicable.

There was no other change, such as removing players automatically -- the players who were removed from your game were removed by another human managing the game, not by the BBO system.

[LionHeart1]

It is a bad policy from the part of BBO to revoke a granted feature.

[LionHeart1]

diana_eva, on 2024-October-05, 03:50, said:

Hi Rfulrabbit,

Temporary robots no longer automatically save the seat for the "original player" unless the tournament is set up with the "reseat players" feature, which is typically available in paid tournaments like ACBL speedballs and isn't part of the free games setup.

A recent server update fixed a bug that allowed temporary robots to be used in all games, even those without the reseating function. Now, only games with the "reseat players" option will save the original player’s seat at the end of the board.

In free games, once a player is replaced by a substitute (robot, temporary robot, or another human), the substitute continues playing until the host manually reseats the player using the available tools. While free games, often hosted by volunteers, don’t typically have a reseating policy, hosts can use the "Reseat Player" option in the Director panel if needed.

We understand this might be inconvenient for experienced hosts, but advanced subbing and reseating features were designed for premium games, which offer more management options and use paid TDs.

We're also aware that substitution options are currently visible to all players (even those not directing a game). This is something we're working to resolve, and future updates will ensure these options only appear when applicable.

There was no other change, such as removing players automatically -- the players who were removed from your game were removed by another human managing the game, not by the BBO system.

[LionHeart1]

The players have got used to automatic reseating and now they wonder if they will not. The TD doesn't see if and when the player connects again to BBO and the player waits in vain that he will be reseated. It is not only a small inconvenience for the TD, but a huge one for the players, too.

[pescetom]

LionHeart1, on 2024-October-10, 12:28, said:

It is a bad policy from the part of BBO to revoke a granted feature.

It is however laudable that this time they are completely transparent about how any why it happened and what they intend to do in the future.
Compare to (say) the arbitrary revoke of the granted feature of tricks calculation in Dealer.

[LionHeart1]

You should at least remove the temporary robot option from the TD menu, if it is not temporary. Our TDs have great difficulty to solve the reseating of the original player. Don't suggest him that the robot is temporary.

[diana_eva]

LionHeart1, on 2024-October-27, 04:25, said:

You should at least remove the temporary robot option from the TD menu, if it is not temporary. Our TDs have great difficulty to solve the reseating of the original player. Don't suggest him that the robot is temporary.

Yes, that is a bug. In fact the options show even to people who are not directing any game at all... They were not supposed to be displayed unless the game could use them, which is not happening at the moment - everyone has them, TD or no TD. And no, they don't do anything is if a player who isn't a TD tries to use them.