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BBO: Pls add User Name recovery User Name as well as password recovery

#1 User is offline   CarolS 

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Posted 2020-July-09, 20:02

I have been getting multiple Password Recovery notification emails that I did not request.

At first I thought it was a hacker, but now I think there are users out there who aren't sure of their user name, and think it might be mine.

I'm sure lots of members like me had old accounts rarely used until 2020.

If BBO were to build in User Name Recovery, just like they offer password recovery, this unsettling and annoying experience could be minimized.

And the process for these returning members would be smoother and more successful.
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#2 User is offline   gbb483 

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Posted 2020-July-10, 05:49

Its probably Carol5 . . . can you find her in the member list?
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