Help
I have tried to upload a profile picture, but I get an error message. I have spent an hour or so, using Chrome, Edge and Firefox.
Same error message, "error opening picture base" - which does not make sense, since I do not have a picture and therefore not a picture base.
Furthermore: the system locks, when I get this message, so I have to log out and log on again.
I tried on my Android tablet. It does not work there either. No error message.
But at least the app does not lock.
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unable to upload picture
#2
- Group: Advanced Members
- Posts: 5,082
- Joined: 2003-April-26
- Gender:Male
- Location:Scottish Borders
Posted 2020-April-22, 12:04
This functionality has been disabled in order to reduce the load on the platform.
BBO know that they should have a better error message or warning.
BBO know that they should have a better error message or warning.
#3
- Group: Members
- Posts: 4
- Joined: 2020-April-22
Posted 2020-April-22, 15:53
Definitely - a more appropriate message would have saved me a lot of time. And many others as well, I suppose.
I have been in the IT business since 1974, and I have seen worse, but only a few times.
I have been in the IT business since 1974, and I have seen worse, but only a few times.
paulg, on 2020-April-22, 12:04, said:
This functionality has been disabled in order to reduce the load on the platform.
BBO know that they should have a better error message or warning.
BBO know that they should have a better error message or warning.
#4
- Group: Advanced Members
- Posts: 5,082
- Joined: 2003-April-26
- Gender:Male
- Location:Scottish Borders
Posted 2020-April-23, 01:04
jhorlyck, on 2020-April-22, 15:53, said:
I have been in the IT business since 1974, and I have seen worse, but only a few times.
I think you've led a very lucky life
#5
- Group: Admin
- Posts: 21,594
- Joined: 2004-August-21
- Gender:Male
Posted 2020-April-23, 10:22
I thought I changed the message a few weeks ago, but it hasn't propated to the application. I'm looking into it.
#6
- Group: Advanced Members
- Posts: 7,911
- Joined: 2014-February-18
- Gender:Male
- Location:Italy
Posted 2020-April-23, 13:59
barmar, on 2020-April-23, 10:22, said:
I thought I changed the message a few weeks ago, but it hasn't propated to the application. I'm looking into it.
A few other favourite messages to change if you have time (text may not be precise but I guess you recognise them):
1. "Make sure you are connected to the internet" ("Cannot connect to BBO right now and did not actually check if I can connect to the rest of internet")
2. "Somebody else is editing your tournament" ("You are trying to make a second modification without closing and I can't handle that")
3. "An error was detected during registration" ("the tournament filled up while processing your request, sorry")
4. "Unable to join table" ("you are already at that table, numbskull")
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