I'm upset. My favorite partner and I almost never get to play speedball tournaments. We signed up for one this evening at 8pm. There was a big field it looked great. Actually, we signed up at about 7:40 just to be sure.
At 7:58 we went back to our computers. I was still apparently logged in. The countdown on the tournament went from 1 minute to "<1 minute". At 8pm I hear from next door "my registration was cancelled -- your team was not all present." I'm guessing that I was logged out. But if that's the case, why did it appear to me that I was still logged in?
Page 1 of 1
Logged out without seeming to be logged out
#2
Posted 2015-January-16, 10:57
We'e looking into it. You were logged out due to a timeout 10 minutes before the tourney, so it should have been reported.
#3
Posted 2015-February-02, 09:07
I am having several difficulties with the software since all the upgrades- I cannot keep my preferences , clear cache etc and am now losing connection during games- have queried this but no replies. Prior to the last few weeks I never lost preferences and never got lost connection. It takes awhile to reboot and ofter the bbo sign flashes when logging in. Just me?
#4
Posted 2015-February-02, 09:30
When you're logged in, how many bars do you have in the connection quality indicator in the top right corner?
There was a problem with saving the Sound preference in the 2nd-to-last version of the client, but it was resolved a week or so ago.
There was a problem with saving the Sound preference in the 2nd-to-last version of the client, but it was resolved a week or so ago.
Page 1 of 1